Archive for 2020

In 100 Words: The Power of Hope

Tuesday, December 15th, 2020 by Troy Schrock

Leaders of renown have used one ability to great effect – instilling hope. Hope is a powerful agent of perseverance and improvement which stems from holding up an inspiring vision. God designed humans with the unique ability to hope for something better in the physical and spiritual future – a better future pulls us through any present season of difficulty and uncertainty. We should work to connect with common hopes people share – safety, autonomy, good health, satisfaction from productive work, whole relationships, better opportunities, greater justice, equity, and freedom.

Tap into themes of hope and draw people with you through challenging times.

“Hope is being able to see that there is light despite all the darkness.” Desmond Tutu

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In 100 Words: Pry Open Strategy Thinking…With Questions

Friday, October 30th, 2020 by Troy Schrock

Thinking about the future during times of significant uncertainty can be mind-bending for leaders. A good set of questions is valuable in making sense of what we are experiencing and for setting priorities for the future.

• What brutal facts are we aware of, but ignoring to our detriment?
• Where is our arrogance causing disabling ignorance?
• What assumptions about our business model are no longer valid?
• What offerings are getting the most traction in the market? Why?
• What outcomes have surprised us (good or bad)?

What questions will be levers for your team for thought and conversation about the upcoming year?

“A prudent question is one-half of wisdom.” Francis Bacon

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In 100 Words: Guard Against Over-Correction

Tuesday, September 15th, 2020 by Troy Schrock

There is a reason for the adage, “don’t go to extremes.” It is especially difficult for us to gauge risk on problems we have not experienced. When fear increases leaders may begin reacting strongly and severely causing over-correction.

Over-correction can stunt improvement or create new negative consequences. Here are three guards against over-corrective choice paths:

1. Strong teams – experience and trust matter. Surface different perspectives for an informed, balanced view.
2. Decision frameworks – document trade-offs, required resources, and expected outcomes for key options. Note: include “do nothing” in the option set.
3. Faster feedback loops – compare actual to expected outcomes.

“The things we fear most in organizations – fluctuations, disturbances, imbalances – are the primary sources of creativity.” Margaret Wheatley

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In 100 Words: The Action is at the Edges

Friday, July 31st, 2020 by Troy Schrock

Phase changes of elemental substances happen at the edges. The edges are dynamic. For example, lava cools, ice melts and water evaporates at the edges. Conversely, the center is static – insulated and isolated.

Yet, leaders typically spend most of their time working close to the internal center of the organization. Consequently, they primarily interact with others inside the same environment – people with similar values, ideas, and assumptions.

Market dynamics shape organizations at the edges. People at the organization’s edges interact with outsiders – customers (or non-customers), vendors, community representatives and competitors. Get into the action – spend more time at the edges.

“When spring comes, snow melts first at the periphery, because that is where it is most exposed.” Andy Grove

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In 100 Words: In Praise of Good Leadership

Monday, June 15th, 2020 by Troy Schrock

VUCA – Volatile, Uncertain, Complex, and Ambiguous. Does this resonate? This term has been used for decades to describe the environment in which all organizations operate, but for many leaders it’s possibly never been more true than during the last 90 days. These circumstances have been physically and emotionally demanding – leaders have been stress-tested.

Yet, as leaders I know and interact with, you are leading strongly; you are passing the test. You are:
• making timely adjustments.
• focusing on the people under your care.
• keeping your teams connected and effective.

Great job – you are doing important work! Thank you!

“True leadership stems from individuality that is honest and sometimes imperfectly expressed…Leaders should strive for authenticity over perfection.” Sheryl Sandberg

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In 100 Words: Old Trends, New Lines

Friday, May 1st, 2020 by Troy Schrock

Some trends move slowly and then, BANG, a significant event radically shifts the arc of the curve. A “new” reality emerges as people quickly adjust their decision and behavior paths in response to the major event. Surprisingly, it is easy to get caught off guard with the accelerated trend shift even when the underlying change was happening for years. We became comfortable with the “old” rate of change and assumed it in our plans. Now we must assume the old change rate is gone. Are you examining existing trends for accelerated shifts to help your organization adjust to the new?

“The greatest danger in times of turbulence is not the turbulence – it is to act with yesterday’s logic.”
Peter Drucker

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