Posts Tagged ‘Management’

In 100 Words: The Great Fatigue

Thursday, December 15th, 2022 by Troy Schrock

The challenging last few years are taking their cumulative toll on senior leaders – they are fatigued.  It’s understandable.  The market dynamics have been spectacular.  High market demand coupled with increasing employee turn-over.  Inflation combined with supply chain issues.

I see leaders counteracting these pressures by:

  • Re-prioritizing resources to only their current, best customers and vendors.
  • Resetting delivery timelines.
  • Slowing growth down to train new staff.
  • Guarding personal time for themselves and key leaders – for rejuvenation and whitespace thinking.
  • Increasing intake of inspiring, positive information.
  • Most importantly,… showing others kindness, patience, and understanding.

It’s important leaders remain refreshed and hopeful.

“Return to kindness.  Let it become your most important accomplishment.”  Bob Goff

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In 100 Words: We Can Talk Ourselves into Doom and Gloom

Tuesday, November 1st, 2022 by Troy Schrock

Unfortunately, the human psyche can tend toward the negative.  We struggle to keep equilibrium around the good and positive, our progress and blessings.  Depending on your information inputs, the tendency can be amplified or balanced. 

Here are three simple actions leaders can take with their teams to shift their information inputs:

  • Begin meetings with each person sharing a bright spot from both their professional and personal lives.
  • Write an encouraging note (or email or text message) to several people each week.
  • Take time to celebrate monthly, quarterly, and yearly successes as a team.

I’m sure you have some additional ideas.

“If you see ten troubles coming down the road, you can be sure that nine will run into the ditch before they reach you.”   Calvin Coolidge

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In 100 Words: Sharpen Your Resilience Thinking – The Why

Monday, August 1st, 2022 by Troy Schrock

Leaders have had a two-year crash course on a resilience mindset vs a mindset of maximizing efficiencies.  The global system which allowed for decades of squeezing ever greater profits out of systems, networks and supply chains has unraveled.  The pandemic and Ukraine war are simply two recent accelerators of a decade plus trend away from global inter-connectedness and toward nationalism (e.g., China policies, U.K. Brexit, and U.S. populist movement).

While change was always a norm, greater change will be the new norm so continue building the resilience mindset.  Think flexible systems.  Build sufficient financial and talent resources to weather turbulence.

Resilience is “The capacity of a system to absorb disturbance and still retain its basic function and structure.”  Brian Walker and David Salt in Resilience Thinking

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In 100 Words: The Accountability Weakness

Wednesday, June 15th, 2022 by Troy Schrock

Pat Lencioni calls accountability “the universal challenge” of teams.  In The Advantage he notes global data from their Five Dysfunctions of a Team Assessment show 65% of assessments are “red” for accountability (vs. green or yellow).

Surprising?  Maybe.  Consider how much accountability stings.  Do I want my attitude, behavior, or work to be scrutinized more closely?  Not likely.  Yet calling out others invites others to call me out.

Are you willing to lead by example?  If so, accountability can become a strength.  While there will be times you require help or forgiveness, you will also experience delivering on more commitments.

“Courage is the main quality of leadership, in my opinion, no matter where it is exercised.”  Walt Disney

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In 100 Words: Pausing Along the Path

Wednesday, December 15th, 2021 by Troy Schrock

Now is a perfect time to reflect on what you and your team have accomplished throughout the year. Leaders naturally look ahead to the future – it’s their job. However, a common refrain is “we don’t take enough time to acknowledge and appreciate what has been accomplished or learned.”

Summarizing the annual highlights won’t take much time and pausing typically leads to a sense of both satisfaction and gratitude. Note the significant accomplishments. Be real about unplanned events which factored into the outcome. Consider top lessons learned. Who was involved in the achievement? How do I thank them?

Enjoy the pause!

“Reflect upon your present blessings of which every man has many – not on your past misfortunes, of which all men have some.” Charles Dickens

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In 100 Words: Certainty is a Mirage

Monday, November 1st, 2021 by Troy Schrock

Leaders should become comfortable making decisions with probability-based thinking. The future is uncertain and the environments in which we operate are fluid.

Some leaders get stuck waiting for more information, a better view. It appears certainty is just ahead… one last question, one final piece of information. But, certainty is a mirage. As soon as you receive the information “certainty” evaporates like the proverbial desert oasis shimmering in front of you.

Two dangers of certainty-thinking:
• Decisions bog down and progress slows
• Absolute-outcome thinking closes off to options for alternatives.

There comes a time decisions must be made and actions taken.

“…logical method and form flatter that longing for certainty and for repose which is in every human mind. But certainty generally is illusion, and repose is not the destiny of man.” Oliver Wendell Holmes, Jr.

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