Archive for the ‘Management’ Category

In 100 Words: The Value of Humility

Friday, June 14th, 2019 by Troy Schrock

Humility is not required to be successful. There are plenty of conceited, boastful people who enjoy career and financial success. Conversely, people with humility sometimes struggle. The idea that humility has benefits over pride is an axiomatic truth (more probable) rather than an absolute law (like gravity). Arrogance increases the chances a leader:

• makes a blunder by ignoring key decision factors or sound advice,
• experiences resistance to their plans, or
• develops a closed mindset.

Humility usually makes it is easier for a leader to keep an open, receptive mindset – toward people, ideas, and opportunities. Consider the value this could yield.

“Humility will open more doors than arrogance ever will.” Zig Ziglar

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In 100 Words: Swarm Your Priorities

Wednesday, May 1st, 2019 by Troy Schrock

Visualize a swarm of insects or birds in nature moving en masse then descending on and devouring a food source with shocking speed. They completely overwhelm the present condition.

This is the mental picture for how your team should tackle top priorities. Swarm – fully activate and intensely concentrate people and resources to overwhelm the obstacles to accomplishing the objective. Such singular passion and effort will create enough energy to break the inertia of the present condition. Conversely, chipping away at the priority with too few resources applied too late will leave you short. Swarm early and descend on the priority.

“It is not always what we know or analyzed before we make a decision that makes it a great decision. It is what we do after we make the decision to implement and execute it that makes it a good decision.” William Pollard

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In 100 Words: How to Discourage a Team

Saturday, March 16th, 2019 by Troy Schrock

Team Leader Seminar – Five Sure-Fire Tactics Guaranteed to Dishearten Any Team!

1. Confidently claim your answer or solution is the best.
2. Don’t solicit input. BONUS – Learn the art of ignoring or deflecting ideas the team does happen to share with you (TIP – reinforce with tactic #1).
3. Give more attention and opportunity to team members who don’t align with the organization’s values or buy in to the team’s purpose but are clearly more talented (TIP – talent trumps values).
4. Criticize and correct subordinates work.
5. Publicly joke about subordinates’ weaknesses and failures.

Purposeful, regular application of these tactics yields the best results.

“Many a true word hath been spoken in jest.” William Shakespeare, King Lear

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In 100 Words: Success Anomalies

Thursday, November 1st, 2018 by Troy Schrock

Success anomalies are difficult, if not impossible, to replicate. Unfortunately, that doesn’t stop leaders from attempting to repeat a success without first verifying a pattern exists. This over-confidence can result in large investments that don’t return. Organizations can have success anomalies and then stumble as leaders try to repeat past performance in important areas such as:

• Entering new markets
• Hiring senior level people
• Making acquisitions (statistically, the majority fail to deliver expected results).

Make significant investments only where there are clear patterns of positive outcomes. In other cases, make guarded resource commitments since you could be building on an anomaly.

“Everything has its limit – iron ore cannot be educated into gold.” Mark Twain

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In 100 Words: Be Patient with Pivots

Friday, June 15th, 2018 by Troy Schrock

The pace of market change has many organizations currently in some stage of a business model pivot. To successfully execute the shift leaders should actively:

1. Engage deeply in early conversations and projects with customers. Listen closely and iterate quickly.
2. Shape the “Why and How” message to people inside the organization. Repeat yourself frequently.

It will require patience to see the full pivot… the change will likely take longer than initially anticipated. People need time to adjust their thinking and behaviors. It also takes effort to build new capabilities and the related inter-linking delivery systems. Give the pivot time.

“The strongest of all warriors are these two — Time and Patience.” Leo Tolstoy in War and Peace

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In 100 Words: Hourglass Leaders

Tuesday, May 1st, 2018 by Troy Schrock

No, this message isn’t about using time wisely. The hourglass is a metaphor of something passing through a bottleneck. Specific to leaders, one chokepoint is our need to weigh in on too many different issues and decisions. This desire to review and provide input leads to final approvals stacking up in our inboxes. Speed of execution slows. There is an inverse correlation – the greater the amount of decisions and issues piled up on our desk, the less amount of work our teams are accomplishing. Determine where you can pass on decision authority. This will widen the neck of your hourglass.

“So much of what we call management consists in making it difficult for people to work.” Peter Drucker

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