In 100 Words: Guard Against Over-Correction


There is a reason for the adage, “don’t go to extremes.” It is especially difficult for us to gauge risk on problems we have not experienced. When fear increases leaders may begin reacting strongly and severely causing over-correction.

Over-correction can stunt improvement or create new negative consequences. Here are three guards against over-corrective choice paths:

1. Strong teams – experience and trust matter. Surface different perspectives for an informed, balanced view.
2. Decision frameworks – document trade-offs, required resources, and expected outcomes for key options. Note: include “do nothing” in the option set.
3. Faster feedback loops – compare actual to expected outcomes.

“The things we fear most in organizations – fluctuations, disturbances, imbalances – are the primary sources of creativity.” Margaret Wheatley

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