Accountability is about achieving desired results. It is about following through on commitments and being personally responsible for doing the things that you’ve said you were going to do.
When employees understand what is expected of them and the desired result, they are empowered to succeed. Fear and uncertainty are removed from the equation and replaced with a clear understanding of the set purpose. When employees are empowered, they are more creative, innovative and motivated. They make better decisions and assume greater levels of responsibility.
Following are the top 10 rewards companies enjoy when they establish a culture of accountability:
1. Attract employees that desire to learn and grow personally and professionally
2. Increase employee retention
3. Increase productivity
4. Achieve a higher percentage of goals
5. Improve customer service
6. Build customer loyalty
7. Solve problems quicker
8. Increase innovation
9. Improve operational efficiency
10. Eliminate fear
When employees are accountable, you reduce the time required to manage. Establish a system of accountability and empower employees to succeed. Reclaim part of your day for more strategic purposes. You will be amazed at the improved level of performance and profitability your company experiences as your employees excel and grow.
Tags: accountability
Reminders of simple, practical disciplines for leaders who strive to build great organizations.
