In 100 Words: Be Patient with Pivots

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The pace of market change has many organizations currently in some stage of a business model pivot. To successfully execute the shift leaders should actively:

1. Engage deeply in early conversations and projects with customers. Listen closely and iterate quickly.
2. Shape the “Why and How” message to people inside the organization. Repeat yourself frequently.

It will require patience to see the full pivot… the change will likely take longer than initially anticipated. People need time to adjust their thinking and behaviors. It also takes effort to build new capabilities and the related inter-linking delivery systems. Give the pivot time.

“The strongest of all warriors are these two — Time and Patience.” Leo Tolstoy in War and Peace

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